![]() The walls were thin and we could here everything including children running upstairs. There were only 3 regular pillows on the king bed. Both the chair and sofa were severely food stained, and the sofa arms were discolored and frayed. The deadbolt did not work and the extra safety lock had been broken off. Our room appeared to be clean but the kitchen and bath floors were so sticky our shoes stuck to the carpet after walking on it. The wallpaper along the hall was scuffed, torn and even wrinkled away from the wall in places. When we got to our floor and stepped off the elevator, it was apparent the property is not maintained. Now the downside: according to staff this facility is only 3 years old. She was helpful before being asked, which is rare in today's world. Front desk was very helpful and even asked if we needed help with dinner suggestions. Amazing shower also! This was more than hubby and I needed for a night stay but we figured that before we checked in. The concept for this hotel is wonderful, as it is fully equipped with a kitchen,including dishes, dishwasher and large fridge. This is the worst experience I’ve had at a Hilton brand hotel.… The front desk clerk attempted to call her on 6/2, but she did not answer his call. Mindy the General Manager has not responded to my email or call attempts. He said that he did not call my room because I could have fallen asleep and then showed me a broken remote that he said belonged to room. I called for a replacement remote, but it never arrived so I had to go downstairs to speak with the front desk clerk. Also, I could not watch television because the remote was not in the room. The room was dirty and the model of being below standards. After he left, I noticed that the other bed had makeup at the head of the comforter. The front desk clerk was kind enough to make the bed because I said that I do not sleep next to the AC. The front desk clerk said that they did not have another room, so I had to stay in the unfinished room. I had to clean the room myself and slept so terrible that night. The bathroom was clean, but the counter tops, table, and appliances had grease and crumbs all over them. When I arrived to the Homes 2 Suites in Fultondale, AL about 9:00 pm the room that I was assigned had two beds and one had no bedding. Are you kidding me! We asked for our money back and moved to another property about a mile away that was brand new and everything was beautiful and staff was excellent. Her manager told her to offer us 20% discount to stay. Of course this was not her issue, but she did come up and inspect and spoke with her manager who was not onsite. We pull the mattress back a little bit from the headboard and there was so much hair and dirt and oh candy. Upon enetering this room, the sofa was so soiled, you wouldn’t want to sit on it and of course pulled back the betting again and it was worse than the first. We called down to front desk and spoke with the kind front desk associate and she gave us another room. The sheets had hairs on them and looked liked the pillowcases had not been changed. Initial entry into the room looked nice until we pulled back the top cover as I always do to spray with Lysol and initial check. Hotel exterior was very nice and walking into the lobby was very nice as well! We were greeted kindly and given our key and head to our rooms. Resort Fuerteventura Origo Mare by Pierre & Vacances.Hotels near Southeastern School of Cosmetology.Hotels near Brown Mackie College - Birmingham.Hotels near Virginia College in Birmingham.Hotels near Birmingham-Southern College.Hotels near Alabama Barber Styling Gardendale, AL.Hotels near University of Alabama at Birmingham.Home2 Suites by Hilton Birmingham Fultondale Pool.Home2 Suites by Hilton Birmingham Fultondale Rooms.Home2 Suites by Hilton Birmingham Fultondale Features.Hotels near Home2 Suites by Hilton Birmingham Fultondale.
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